Welcome
to my domain. This domain is to let companies see my resume and find out who I am, Dale C. Crow.
I am now employed with Pen Air Federal Credit Union. After 24 years of Break and Fix I am headed for the IT professional glory land! Hard work and many miles of wind shield time have paid off. I am now a Technical Support Specialist for Pen Air Federal Credit Union.
From Dell Servers to VOIP phones and all aspects of Information Technology. I help support both the users and the data center. I work not only I.T. but also fill in doing the operations side of the house. At Pen Air Federal Credit Union it is a team operation and that is one of the best things about working with Pen Air . We work with the Jack Henry & Associates, Symitar product.
Before the 24 years with QualXServ. I did my four years in the U.S.A.F working on AC-130 Gunships.
With QualXServ my job changed over the years as other companies bought
the company. I went
from repairing proprietary bank computers to Dell High End Servers and
Computers, IBM Computers, Sony Computers,
MCP Computers, Apple Computers, Canon Copiers, Hughes Satellite Earth
Stations and now Sony LCD and Plasma TVs.
The new industry buzz words are "Break and Fix Technician".
The definition
of a Break and Fix Technician is
someone who is able to repair any equipment without being trained on it.
As someone that has been out in the field for 24 years and been in electronics
for 31 years, I am a "Break and
Fix Technician".
With QualXserv I worked as a high end remote technician working with little to no
supervision. I was one of a very few QualXServ technicians sent to Dell's
Master Server Certification course and chosen to work on Dell's Storage
Ares Networks (SAN) and Network Attached Storage (NAS).
The other side of my computer experience is self taught. I own and operate GH1 Web Hosting Inc. found at http://GH1.com and http://GulfHost.com . I over see GH1 and its tech support technicians. We have a support staff of about 20 techs. I work with Front Page, FTP programs, Photo Impact, WhoIs programs and Net Scanner Programs. I also do the admin of our Linux Servers. I am well versed in the World Wide Web. I also own and operate http://MissionTrips.com . This is a mission trip sending organization. I have worked with over countries across the Caribbean and the Central Americas.
